Set up rules for sending email when adding or editing a record.

By default, in Rukovoditel, when adding/editing a record, notifications are received by the assigned users. The text of the email is generated automatically and contains all fields of the record. If this behavior is not useful for your business processes, you can disable the default notification and configure your own rules for sending mail.

You can set up mail rules for each entity. There are rules for adding/editing a record and adding a comment.

When you create a rule you yourself set the subject and body of the email and you can use field values by inserting field ID in text. The rules provide for the ability to send a message at a certain value of the field. You can send messages to assigned users or to specified users in rules.